OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

See More About

Address

2330 NW 102 Ave Bay 3 Doral,
FL 33172

Customer Service

+1.954.772.2129

Business Hours

8:00am - 4:00pm EST
Monday - Friday

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

My Pump Wont Prime?
  • Make sure the priming valve is open, and the top tube is not connected to the water line
  • Assure the discharge and the suction valves on the top and bottom are wet. Pump will NOT pump dry
  • After, turn the pump up to 100% and let run for 5 minutes
  • Make sure injection valve is the new one that came in the box; Many times, the old one is left in, if so, clean the hard white scale build-up
My tank is going down too fast?
  • The pump may be syphoning. To fix this replace the injection valve that is spring loaded
  • The knob may not be where it should be. If it is a rust system on a standard home, the pump should be at 6 GPD
  • The tank may have a leak. It may be time for a replacement, how old is it?
The Pump won’t turn itself off?
  • When plugged in the pump will run continuously
  • There is a special plug that can be programmed to turn off and on at certain times, If plugged into this the pump will turn on and off on schedule
INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS